Your privacy matters to jadbaj. This Privacy Policy explains exactly what personal data we collect from players across Bangladesh, how we use it, how long we keep it, and what rights you have in relation to it.
Your Data, Our Commitment
These six principles summarise the core commitments jadbaj makes to every player in Bangladesh regarding the handling of personal information.
Minimal Data Collection
jadbaj collects only the personal data necessary to operate your account, process transactions, verify your identity, and comply with applicable obligations. We do not collect data for its own sake. If a piece of information is not required to provide you with the jadbaj service, we do not ask for it.
256-Bit SSL Encryption
All data transmitted between your device and the jadbaj platform is protected by 256-bit SSL encryption — the same standard used by leading Bangladeshi banks and financial institutions. Passwords are stored using one-way cryptographic hashing. Your data is never transmitted in plain text.
No Sale of Personal Data
jadbaj does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing or commercial purposes. Your contact details, transaction history, and gaming activity remain within the jadbaj platform and are shared externally only as described in this Privacy Policy.
Your Right to Access
You have the right to request a copy of the personal data jadbaj holds about you at any time. Requests should be submitted to [email protected]. jadbaj will respond within 30 days of receiving a verified request. We will provide your data in a clear, readable format at no charge for routine requests.
Right to Erasure
Players who close their jadbaj account may request the deletion of their personal data. jadbaj will process erasure requests subject to any retention obligations required by law or legitimate business necessity, such as the retention of transaction records for fraud prevention purposes. All other data will be deleted promptly.
Marketing Opt-Out
jadbaj will only send you promotional communications if you have opted in at registration or subsequently through your account settings. You may withdraw your consent to receive marketing emails or SMS messages at any time by contacting [email protected] or updating your communication preferences in your account dashboard.
jadbaj ("we", "us", "our", "the Platform") is committed to protecting the privacy of all players who use the jadbaj online betting and casino platform at jadbaj.club. This Privacy Policy sets out in full how jadbaj collects, uses, stores, shares, and protects personal data relating to players based in Bangladesh and elsewhere.
This Privacy Policy applies to all personal data collected through the jadbaj website, mobile-optimised site, account registration forms, deposit and withdrawal processes, customer support communications, and any other interaction you have with the jadbaj platform. It should be read alongside the jadbaj Terms & Conditions, which are incorporated by reference.
By registering an account on jadbaj, depositing funds, placing a wager, or otherwise using any part of the jadbaj service, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you must not use the jadbaj platform.
For the purposes of applicable data protection principles, jadbaj acts as the data controller in respect of all personal data collected from players using the jadbaj platform. As data controller, jadbaj determines the purposes for which personal data is processed and the means by which that processing takes place.
All enquiries relating to this Privacy Policy, requests to exercise your data rights, or concerns about how jadbaj handles personal data should be directed to the jadbaj support team at [email protected]. jadbaj aims to respond to all privacy-related enquiries within 30 calendar days of receipt.
jadbaj collects the following categories of personal data from players. The specific data points collected in each category are set out in the table below.
| Category | Data Points Collected | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, photograph (for identity verification) | Registration & KYC verification |
| Contact Data | Email address, mobile number, district/city of residence (e.g., Dhaka, Chittagong, Sylhet) | Registration |
| Financial Data | bKash/Nagad/Rocket/Upay mobile number, bank account details (where applicable), transaction history | First deposit & each transaction |
| Identity Document Data | National ID number, passport number, or driving licence number (for verification purposes only) | KYC verification |
| Technical Data | IP address, browser type and version, device type, operating system, session duration | Each platform visit |
| Usage Data | Pages visited, games played, wagers placed, bet amounts, win/loss history, bonus usage | Ongoing platform use |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact support |
| Marketing Preferences | Opt-in/opt-out status for email promotions, SMS offers, and in-platform notifications | Registration & account settings |
jadbaj does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data (beyond identity document photographs), or health data, except where this is strictly necessary to comply with responsible gaming obligations (for example, recording a player's self-exclusion status).
jadbaj collects personal data through the following channels:
Data you provide directly to jadbaj when you register an account, complete the identity verification process, make a deposit or withdrawal, contact the support team, participate in a promotion, or update your account preferences. This is the primary source of identity, contact, financial, and document data.
When you access the jadbaj platform, our servers automatically record technical data including your IP address, device type, browser, and session information. This data is collected via standard web server logs and is used for security monitoring, fraud prevention, and platform performance optimisation.
jadbaj uses cookies and similar tracking technologies to collect usage data and improve your experience on the platform. Full details of the cookies used by jadbaj are set out in Section 10 of this Privacy Policy.
jadbaj may receive data about you from third-party identity verification providers, fraud prevention services, and payment processors (such as bKash, Nagad, and Rocket) in order to confirm the accuracy of information you have provided and to detect and prevent fraudulent activity. Data received from these sources is used only for the purposes described in this Privacy Policy.
jadbaj uses the personal data it collects for the following specific purposes:
jadbaj processes your personal data on the following legal bases:
The majority of data processing by jadbaj is necessary for the performance of the contract between jadbaj and the player — specifically, the Terms & Conditions you agree to upon registration. Without processing identity, contact, and financial data, jadbaj would be unable to create your account, process transactions, or provide the betting and casino services you have requested.
Certain processing activities are required for jadbaj to comply with applicable legal obligations, including identity verification, transaction record-keeping, and the detection and reporting of suspicious financial activity.
jadbaj processes technical and usage data on the basis of its legitimate interests in securing the platform, preventing fraud, improving service quality, and understanding how players interact with the jadbaj product. These interests are balanced against your privacy rights and do not override them.
Where jadbaj sends you marketing communications by email or SMS, this is done on the basis of your explicit consent, provided at registration or subsequently through your account settings. You may withdraw consent at any time by contacting [email protected] or updating your preferences in your account dashboard. Withdrawal of consent does not affect the lawfulness of any processing carried out before consent was withdrawn.
jadbaj does not sell, rent, or trade your personal data to any third party for their own independent commercial purposes. Your data may be shared with the following categories of third parties only where strictly necessary and only for the purposes described in this Privacy Policy:
When you make a deposit or request a withdrawal, jadbaj shares the minimum necessary financial data with the relevant payment processor (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, or Mastercard) to complete the transaction. Payment processors operate under their own privacy policies and are contractually required to handle your data securely.
To complete the Know Your Customer (KYC) verification process, jadbaj may share identity document data and personal details with specialist third-party identity verification providers. These providers are contractually bound to use your data solely for the purpose of verifying your identity on behalf of jadbaj.
jadbaj shares technical data (such as IP addresses and device fingerprints) with fraud prevention and cybersecurity services to identify and block fraudulent accounts, suspicious login attempts, and financial crimes. This processing is conducted on the basis of legitimate interests and legal obligation.
Where you play games supplied by third-party providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, or Spribe, limited technical session data may be shared with those providers to facilitate game loading and record game outcomes. Game providers do not receive your full identity data.
jadbaj may disclose your personal data to competent legal, regulatory, or law enforcement authorities where required to do so by law, court order, or other binding legal process. jadbaj will notify you of any such disclosure to the extent permitted by law.
In the event of a merger, acquisition, or transfer of all or part of the jadbaj business, your personal data may be transferred to the acquiring entity as part of the business assets. You will be notified of any such transfer and of any material change in the data controller's identity before the transfer takes effect.
jadbaj retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Legal obligation, fraud prevention |
| Transaction records | 7 years from transaction date | Financial record-keeping obligation |
| KYC documents | 5 years after account closure | Anti-money laundering compliance |
| Support communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Technical & usage data | 13 months from collection | Security monitoring, analytics |
| Marketing preferences | Until withdrawal of consent or account closure | Consent management |
| Self-exclusion records | Minimum 7 years | Responsible gaming obligation |
Upon expiry of the applicable retention period, jadbaj will securely delete or anonymise your personal data. Anonymised data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.
jadbaj implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While jadbaj takes these measures seriously, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jadbaj will notify affected players promptly and take all reasonable steps to contain and remediate the breach.
jadbaj uses cookies and similar technologies (such as web beacons and local storage) to enhance your experience on the platform, maintain your login session, remember your preferences, and collect analytics data. The following categories of cookies are used:
These cookies are essential for the jadbaj platform to function. They maintain your login session, remember your language preferences, and enable core platform features such as the game lobby and cashier. These cookies cannot be disabled without impairing the functionality of the platform.
jadbaj uses analytics cookies to understand how players navigate the platform, which games are most popular, where players encounter difficulties, and how the platform can be improved. Analytics data is aggregated and does not identify you personally. You may opt out of analytics cookies by adjusting your browser settings.
Security cookies help jadbaj detect and prevent fraudulent activity, including bot traffic and suspicious login patterns. These cookies collect technical data such as browser fingerprint and IP address and are used solely for the purpose of platform security.
These cookies remember your account preferences, such as your preferred deposit method, notification settings, and display preferences, so that you do not need to reconfigure them on each visit. Disabling preference cookies will not prevent you from using jadbaj, but you may need to re-enter your preferences more frequently.
You can manage cookie settings through your web browser's privacy settings. Please note that disabling certain cookies may affect the functionality of the jadbaj platform. For a full list of cookies currently in use on jadbaj, please contact [email protected].
As a player using the jadbaj platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact [email protected] with your full name, registered email address, and a description of your request. jadbaj will respond within 30 calendar days.
jadbaj will not charge a fee for processing routine data rights requests. Where requests are manifestly unfounded or excessive, jadbaj reserves the right to charge a reasonable administrative fee or decline to act on the request, providing written reasons for doing so.
The jadbaj platform is strictly intended for adults aged 18 years and above. jadbaj does not knowingly collect personal data from persons under the age of 18. If jadbaj becomes aware that personal data has been collected from a person under 18, that account will be suspended immediately, all wagering activity will be voided, and the personal data in question will be deleted as soon as practicable.
If you are a parent or guardian and you believe that a person under 18 in your care has registered an account on jadbaj, please contact [email protected] immediately. jadbaj takes underage access extremely seriously and will act without delay upon receiving a credible report.
jadbaj reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. Where changes are material, jadbaj will notify registered players via the email address associated with their account, or via a prominent notice on the jadbaj platform, no less than seven days before the amended policy takes effect.
The date of the most recent update is shown at the top of this Privacy Policy. Your continued use of the jadbaj platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you must stop using the platform and contact [email protected] to close your account.
We encourage all players to review this Privacy Policy periodically to stay informed about how jadbaj protects and uses personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jadbaj handles your personal data, please contact the jadbaj data team using the details below. All correspondence should be submitted in English.
jadbaj is committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with the response you receive, you retain the right to escalate your complaint through any applicable dispute resolution process available to you under the laws of Bangladesh.
Now that you understand how jadbaj protects your personal data, dive into the full platform experience — cricket betting, live casino tables, slots, Dragon Tiger, and Callbreak Quick. Fast bKash & Nagad payouts. 18+ only.